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Testimonials

Here's what some of our clients have to say...

" On retirement from farming in 2014 I approached Figure It Out to take on my accountancy requirements.  I have found them very good to deal with as they have been most helpful with advice as required and have always produced financial statements on time.  I have also been impressed by their willingness to give their time to assist community and charitable organisations.  They provide a friendly and efficient service at a reasonable cost."

Hugh McBain

April 2019

" I run a small building company, juggling the admin and getting things done on site can be a bit tricky at times.  The team at FIO make my life a lot easier, from processing weekly payroll to finalising year end accounts.  Really appreciate all the work!"

Josh Grant

Grant Built Limited

April 2019

" A Colleague arranged an appointment for us with Lynn at Figure It Out at a time when we were "spinning plates" on several levels in our business.  FIO provided the platform for some beneficial adjustments, sound advice and practical help.  We now enjoy a seamless relationship with our business advisers and accountants, who are always easy to reach if need be."

Trevor & Debbie Neave

Pet 2 Us Limited

April 2019

" Starting up a small business as I have done recently requires the professional experience and support of already established great businesses.  Lynn Birkhead and her fantastic team at Figure It Out are such people.  Highly professional, efficient and conscientious, they bring a warm and personal approach to the business of accounting and taxation.  They have always made themselves available to quash any uncertainties I may have had and provided solid, dependable advice along the way that has been instrumental to the start-up growth of my business.  I look forward to a continued relationship for many years to come."

Michael Stodart

MBS Solutions Ltd

April 2019

" The beauty of working with a boutique accounting firm such as Figure It Out is that you are always dealing with the principals and I find Kym and Lynn to be readily available, very efficient, proactive and clearly acting in the clients best interests. I have no hesitation in recommending them to any individual or business"

Edward Gordon

Long Island Tours

April 2017

" What we really appreciate about the team at FIO is that they are always available with their very helpful advice and knowledge. Their attitude and approach to Accounting makes our job a lot easier and their ability to deal with whatever queries we give them in a professional, efficient and speedy manner takes the stress out of the job. Highly recommend FIO"
 

Steve Kermode

Thames House Properties Ltd

Kermode Enterprises Ltd

April 2017

"Figure It Out is an accounting firm committed to excellence.  Their entire staff is a great pleasure to work with and they are an invaluable resource in answering questions, setting up systems and filing reports.  It is with great pleasure that I recommend their impeccable service."

Aletta Geldenhuys

Pro-Ed Consulting

2014

"The lovely ladies at Figure It Out Accountants have taken the stress out of self-employment and managing my own accounts.  They do a wonderful job sorting out everything from my GST to advising me as to whether I take out a student loan or not?!  They have also been kind enough to educate me, as much as possible, in understanding my accounts and how I could manage them better.  They truly are wonderful friendly approachable ladies where no question goes unanswered and everything is taken care of."

Emma Mackie

Physiotherapist

2014

"Figure It Out Ltd are a delight to deal with.  The Andy Bray Medical Trust have been using their services as Accountant and Tax Agent since 2007 and we are more than pleased.  Lynn manages to mix a high level of professional service with a warm, patient and entirely approachable manner. Every visit to "the accountant" is a pleasure.

 

Lynn not only delivers the highest level of service imaginable but she always seems to be one step ahead of the game and anticipates our needs before we realise we even need them and always delivers over and above what is required.  I have no hesitation in urging prospective clients to use her services.  If our experience is anything to go by you will not be disappointed."

David Cooper

Chairman

Andy Bray Medical Trust

2013

"Transferring our Company accounts to Figure It Out is the best decision Reynard Health Supplies ever made.

 

Lynn is professional, friendly and has a wealth of knowledge on every tax topic we throw her way.  Nothing is ever too much trouble and on many occasions Lynn has gone out of her way to help our business run smoother.  We highly recommend Figure It Out and are extremely pleased with the level of service they provide."

Melissa Stevens

Financial Controller

   Reynard Health Supplies

2013

"Lynn and Kym of Figure It Out were instrumental in ensuring our conversion to Xero went as smoothly as any accounting package conversion for 25 different companies could!  Their planning and orchestration was efficient and professional.  Their pro-active approach combined with their broad knowledge of Xero and accounting procedures in general, together with their support of us to complete what we were able to ourselves, left us knowing we had contracted the best service and assistance available.

 

In fact, I was so impressed by Figure It Out that I have taken my personal business accounting requirements to Lynn and Kym!"

Lynda McDonald

Office Manager

Mackersey Development Limited

2013

"I have no hesitation in recommending the engagement of Lynn Birkhead of Figure It Out Ltd to undertake accounting and tax services.

 

She has been undertaking such work for us for more than five years now and her performance over this period has been without reproach.  Not only is the work correct and competent but she goes the extra mile to ensure full understanding and comprehension of both parties at all times."

Fraser Macfarlane

Auckland

2013

"In 2005 a business associate put me in touch with Lynn Birkhead (Figure It Out Ltd) as we were in real need of some sound advice and assistance relating to a fairly complicated family trust.  We have never looked back.  Lynn has been amazing.  Not only accurate and timely, but she has shown real empathy and understanding when apparent complexities have been, to us, somewhat stressful.  When the move from Auckland to Hawkes Bay eventuated, we were really concerned that we may lose her expertise and guidance.  Thankfully she remains our accountant!" Laurie Sharp, Head of Coaching and Development, ASB Bank.

Laurie Sharp

Trustee

Auckland

2013

"Lynn Birkhead at Figure It Out came highly recommended to us after we had to look for a replacement Accountant and Tax Agent at short notice at the beginning of 2006.

 

Lynn has always been honest and encouraging in all her dealings with us, and with us having high expectations of people we deal with, we found that Lynn far exceeded our expectations, and still does, giving us sound accounting advice and assistance whenever we called on her.  Her integrity and excellent work ethic come highly recommended.

 

Lynn is a very helpful and personable woman, who is extremely conscientious and hardworking, and always goes the extra mile for her clients. We would have no hesitation in recommending Lynn to anyone who is looking for an exceptional accountant."

Clive and Anne Adlam

Auckland

2013

“540R Builders Limited approached Lynn at Figure It Out in 2009.

 

Being a young company we needed someone approachable, who would not only complete our Accounts but provide us with support and guidance in the areas of our business that needed work.  With help from Figure It Out our company is now profitable and we highly recommend their services to others.”

Phillip & Hayley Cole

540R Builders Limited

2013